Informativa sui rimborsi
Pulizie minori ma necessarie: l'email è un Gmail personale (rc.cangialosi@...), va sostituita con support@ sul dominio Marmo, su tutta la pagina. L'indirizzo di Barcellona: se è la tua sede legale ok citarla come società, ma come indirizzo di reso non ha senso (i prodotti partono dagli USA via Selfnamed). Il paragrafo "EU cooling off period" tienilo, è obbligatorio se mai spedisci in UE e non disturba. "Unworn, with tags" è linguaggio da abbigliamento, residuo del template.
Riscritta, coerente con le promesse del sito:
Returns & Refunds
Our 30-day guarantee. If you're not happy with your purchase, you have 30 days from delivery to tell us. Email us at [support@marmobeauty.com] with your order number and we'll refund you to your original payment method. That's the whole process — no forms, no restocking fees, and in most cases no need to ship anything back.
Damaged, defective or wrong items. Check your order when it arrives. If something is damaged, defective or not what you ordered, email us within 7 days with a photo and we'll make it right — replacement or full refund, your choice, at no cost to you.
Refund timing. Once approved, refunds are issued within 10 business days to your original payment method. Your bank may take a few additional days to post it. If more than 15 business days have passed since approval, contact us.
Exchanges. The fastest way is to request a refund and place a new order for the product you want.
European Union. If your order ships to the EU, you additionally have the statutory 14-day right of withdrawal from delivery, for any reason.
Questions? [support@marmobeauty.com]. We answer within 24 hours.